If one player cannot find the server although it is visible to others:
- Open the server-management panel and copy the server's Query Info address. Your value will differ from the example in the image.

- Open Steam and select View > Game Servers.

- Open Favorites and click the plus button.

- Enter the Query Info address from step 1.

- Confirm the dialog. If necessary, select Enshrouded in the game filter and refresh the list.
- Select the server and connect.