Articles
Automatic payments using credits
Each customer can now individually set in the payment portal https://pay.czechchillout.cz/...
Can I pay in bulk if I have multiple services?In case you have multiple services and want to pay them in bulk, click on "Billing" in the top...
How can I change the configuration of my server/service? (Change slots, CPU, RAM, etc..)Click on "Services" -> "My Services" and select the service for which you want to change the...
How can I grant someone permission to my payment portal?On the main screen, where you can see an overview of your services, invoices and more, click on...
How do I change my payment method?You can change the payment method directly on the invoice, see picture
I have paid the order but have not received the accessesIn this case, please double-check that you have the correct email address, check your SPAM folder...
I no longer need the service, how can I cancel the hosting?In case you want to cancel the service, just click on "Services" in the top menu and then "My...
What are contacts and what are they used for?Contacts are used to automatically send selected emails. For example, if you want to send your...
